Terms and conditions

Effective Date: OCTOBER 20, 2016

Finalrentals.com and its functionalities and design and process is owned by 1CallGroup Solutions LLC, a limited liability company based out of Dubai UAE.

The Website of Finalrentals.com Owner, including subsidiaries and affiliates (“Website of Finalrentals.com” or “Website of Finalrentals.com Owner” or “we” or “us” or “our”) provides the information contained on the website of Finalrentals.com or any of the pages comprising the website of Finalrentals.com (“website of Finalrentals.com”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website of Finalrentals.com terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website of Finalrentals.com.

Welcome to Finalrentals.com

The Website of Finalrentals.com, content and its associated services (collectively “Website of Finalrentals.com”) is a service.

Finalrentals.com is an online car rental portal and claims to own no cars whatsoever but it is connecting customers directly with car rental service providers. It does not operate car rental services of its own. It has tied up with many car rental service provider(s) to provide car rental services to customers.

Finalrentals.com does not assume any responsibility for the service quality and satisfaction for the services provided by car rental companies.

Website’s advice to customers is to choose the car rental service providers that they are aware of and whose service they are comfortable with.

Finalrentals.com responsibilities include:

  1. Issuing a car rental voucher via email after booking a car rental.
  2. Providing customer support and information in case of any delay(s) / inconvenience.

Finalrentals.com does not take responsibilities for the following:

  1. You agree that any reservation made with a Car Rental Service Provider is between you and Car Rental Service Provider only, and does not include Finalrentals.com. You further agree that any dispute concerning a reservation, payments made to Car Rental Service Provider, and/or use of a car rental service is between you and car rental Service Provider only and shall not include Finalrentals.com.  
  2. Car Rental Service Provider is responsible for the information made available to you and for fulfillment of the reservation.  Any reservation is subject to the terms and conditions offered by Car Rental Service Provider, and is totally separate from this Agreement.
  3. You agree to abide by the Car Rental Service Provider’s terms and conditions of reservation, including, without limitation, payment of any and all amounts when due and in compliance with the Car Rental Service Provider’s rules and restrictions regarding availability and use of fares, products, or services.  Your failure to abide by the Car Rental Service Provider’s terms and conditions of reservation may result in cancellation of your reservation or denial of access to and forfeiting of money paid for such reservation.  You and you alone, are responsible for all charges, fees, duties, taxes, and assessments that arise out of your use of this Website of Finalrentals.com.
  4. You understand that the Website of Finalrentals.com may contain links to third party websites, applications, or services that Finalrentals.com does not own or control, including, without limitation, Car Rental Service Providers’ professional services. You agree that Finalrentals.com will not be held responsible or liable for the content of third party websites, applications, or services as well as Car Rental Service Providers’ information and/or advertisements and that Finalrentals.com’s inclusion of those websites, applications, or services as well as Car Rental Service Provider information and/or advertisements within its Website does not constitute Finalrentals.com’s endorsement of, recommendation of, or affiliation with any of those websites, applications, or services and/or Car Rental Service Provider.
  5. If the employees of the car rental Service Providers demonstrates rude behavior or misbehave with the customers.
  6. If the car rental Service Provider cancels the booking for reasons unknown.
  7. If the baggage of a customer gets lost / stolen / damaged in the event of travel.
  8. On the date of car rental, the passengers are requested to call on the car rental service provider contact number mentioned in the voucher and reconfirm their pick up point and timing.
  9. At the time of car rental, the customers may be required to furnish the following:
  10. A copy of the car rental voucher
  11. A copy of the Photo identity proof of the traveller whose name was provided while making the booking. This includes Driving License, Passport Copy, Visa Page Copy, and National ID.
  12. You need to provide a Pre-Authentication of the credit card. It would be between the car rental Service Provider and the customer. In any case, you don’t have sufficient balance, or not willing to provide the credit card pre-authentication, the car rental Service Provider has the right to deny the book, for which Finalrentals.com won’t be held responsible.
  13. If the car rental voucher is presented by someone other than the person entitled to be carried there-under or to refund in connection therewith, Finalrentals.com or any of its travel partners shall not be liable to the person so entitled.
  14. Customers hereby consent to receive communications by SMS, Emails or calls from FINARENTALS.COM with regard to services provided by them.
  15. Finalrentals.com is a booking service only. It shall not be liable to make good the loss of goods or property of customers for any of the acts, events, incidents whatsoever beyond the control of the company.
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