Driving in Switzerland: What Do You Need to Know Before You Go?
September 16th 2026
By Jean Genevieve
A single day on a Swiss motorway without the right sticker costs you CHF 240, not CHF 40. That is the kind of detail nobody tells you until you are already stopped at the border with a rental car full of luggage and a ferry to catch in Italy.
Driving in Switzerland rewards travellers who plan ahead and punishes the ones who wing it. The roads themselves are some of the best maintained in Europe. The rules are strict, the fines are steep, and the mountain passes can humble a driver who has never handled a hairpin bend at altitude. None of that means you should avoid it. It means you should know exactly what you are walking into before you pick up the keys.
This guide covers what actually matters for driving in Switzerland as a visitor: the vignette, the documents you need, the real cost of renting a car versus taking the train or hiring a driver, the mountain roads, the winter rules, and the mistakes that cost tourists real money every year.
Table of Contents
1. What documents and permits do you need to drive in Switzerland
2. What are the main driving rules in Switzerland
3. Do you need a vignette to drive in Switzerland
4. Is it worth renting a car in Switzerland
5. What should you know before renting a car in Switzerland
6. How do you handle winter and mountain driving in Switzerland
7. What are your best options for getting around Switzerland
8. Frequently asked questions
What Documents and Permits Do You Need to Drive in Switzerland?
You need a valid driving licence, proof of identity, your rental agreement if you are in a hired car, and in some cases an international driving permit. Swiss law accepts a foreign licence printed in French, German, Italian or English without extra paperwork. If your licence is in any other language, you need an international driving permit or a certified translation before you get behind the wheel.
Do Americans need an international driving permit for Switzerland?
A US driving licence is written in English, so Swiss traffic law does not technically require an international driving permit to drive legally. In practice, most car rental companies in Switzerland still ask for one anyway, especially for licences that are not from the European Union or EFTA, because it gives their staff a document they can read at a glance and it protects you if a Swiss police officer is unfamiliar with a US state licence format.
Get the permit anyway. It costs very little, takes a week or two through your home country's automobile association, and removes any argument at the rental counter or a roadside stop, which is worth understanding in more detail if you have never dealt with an international driving permit for a car rental before.
What documents do you need as a foreign driver?
Your full, valid driving licence, held for at least one year in most cases
Passport or national ID for identification at the border and at pickup
An international driving permit if your licence is not in French, German, Italian or English
The rental agreement and insurance documents if you are in a hired car
A red warning triangle, which Swiss law requires every car to carry
Can you drive in Switzerland with a suspended licence from your home country?
No. Swiss authorities recognise foreign licence suspensions and disqualifications through international information sharing agreements, and driving on a licence that is currently suspended at home is treated the same as driving without a licence at all, which carries criminal penalties in Switzerland rather than a simple fine.
Can EU citizens drive in Switzerland without extra paperwork?
Yes. EU and EFTA driving licences are accepted in Switzerland exactly as issued, with no international driving permit and no translation required, because Switzerland participates in the same mutual recognition framework as its neighbours.
What Are the Main Driving Rules in Switzerland?
Switzerland drives on the right, gives priority to traffic from the right at unmarked junctions, and enforces speed and alcohol limits with some of the densest camera coverage in Europe. The rules themselves are not unusual by European standards. What catches tourists out is how consistently they are enforced.
What is the speed limit on Swiss highways?
The speed limit on Swiss motorways, called the Swiss autobahn, is 120 kilometres per hour. A separate category, expressways (Autostrasse, marked with blue signage rather than the green motorway signs), is limited to 100 kilometres per hour, and this is easy to miss since an expressway can look and feel like a motorway. Main roads outside towns are limited to 80 kilometres per hour, and built up areas drop to 50 kilometres per hour, with many town centres and residential streets posted at 30 or even 20 kilometres per hour.
Roadworks change these limits constantly, and Swiss roadworks zones are watched closely by both fixed and mobile speed cameras, so treat every temporary sign as a real limit rather than a suggestion.
What is the blood alcohol limit for driving in Switzerland?
The standard blood alcohol limit is 0.5 grams per litre, roughly 0.05 percent. New drivers who have held a licence for less than three years, learner drivers, and driving instructors face a near zero limit of 0.1 grams per litre, and Switzerland treats any measurable alcohol above that threshold as an offence rather than a warning.
What is the right of way rule at Swiss intersections?
At an unmarked intersection with no signs or lights, priority goes to whichever vehicle is approaching from the right. This single rule causes more confusion for tourists than almost anything else on Swiss roads, because it applies by default rather than only at specific junctions, so you need to actively look for priority signs rather than assume the road you are on has right of way.
You also need to yield to pedestrians at marked crossings, give way to trams at all times, and let uphill traffic pass first on narrow mountain roads, since the vehicle going uphill has priority over one coming down.
What are common fines for driving violations in Switzerland?
Speeding fines scale sharply with how far over the limit you were caught, and Swiss police issue fines to foreign drivers on the spot or forward them to your home address if a camera caught you. Swiss fines are also notorious for arriving months later by mail, long after you have gone home, so keep your rental paperwork until any possible penalty period has passed.
Violation | Typical Fine (2026) | Notes |
|---|---|---|
1 to 5 km/h over, in town | CHF 40 | Fixed fine |
6 to 10 km/h over, in town | CHF 120 | Fixed fine |
16 to 20 km/h over, on motorway | CHF 180 | Fixed fine |
Using a handheld phone while driving | Around CHF 100 to 200 | Fixed fine, plus points in serious cases |
No vignette on the motorway | CHF 200 plus the CHF 40 vignette | Fixed fine |
25 km/h or more over, on motorway | Criminal charge | Possible licence confiscation on the spot |
Figures are directional, drawn from Swiss cantonal fine schedules published by comparis.ch and updated periodically. Always check the current schedule on ch.ch before you travel, since cantons adjust amounts from time to time.
What should you never do while driving in Switzerland?
Never use a handheld phone, even at a red light, since the ban applies whenever the engine is running
Never drive without dipped headlights on, even in daylight and inside well lit tunnels, because daytime running lights are compulsory
Never overtake on the right on a motorway, which is treated as a serious offence
Never assume a rural road has no speed camera, since mobile units move around constantly
Do You Need a Vignette to Drive in Switzerland?
Yes. Any car, campervan or motorcycle up to 3.5 tonnes needs a vignette to use Swiss motorways and expressways, and this applies equally to Swiss registered cars, foreign registered cars, and rental cars. There is no way around it if your route touches a motorway at any point, even for ten minutes.
How much does the Swiss vignette cost and how long is it valid?
The Swiss motorway vignette costs a flat CHF 40 no matter what you drive, and Switzerland does not sell a short trip version. According to the Federal Office for Customs and Border Security, the 2026 vignette is valid from 1 December 2025 through 31 January 2027, which is just over 14 months.
Switzerland is one of the only countries in the Alps that refuses to sell a one day or one week pass, so a single afternoon crossing the country from Basel to Chiasso costs the exact same CHF 40 as fourteen months of daily driving. That is worth knowing before you assume a short transit is cheap.
Do rental cars already have a vignette?
Most Swiss based rental companies include the vignette on the car already, either as a physical sticker on the windscreen or as a digital e vignette linked to the number plate. Confirm this at pickup rather than assuming it, because rental car vignette verification only takes a moment and a missing vignette is your problem at the roadside, not the rental company's.
The vignette is tied to the vehicle's number plate rather than to you as a driver, so if you rent a car in Zurich already carrying a valid vignette, you do not need to buy a second one even if you cross into a different rental region within Switzerland.
What happens if you drive without one?
You get fined CHF 200 on top of still having to buy the CHF 40 vignette, bringing the total to CHF 240 for what would otherwise have cost CHF 40. Enforcement mixes staffed checks at border crossings with random roadside stops, and a sticker that has peeled or is stuck in the wrong spot on the glass counts as no vignette at all.
Pro tip
If you are only driving on local roads within a single canton and avoiding motorways entirely, you can skip the vignette. Given how much of the Swiss road network runs through motorway sections, most itineraries end up needing one anyway, so budget for it unless you have mapped your exact route in advance.
What tolls and fees should you expect beyond the vignette?
The vignette covers every standard motorway and the Gotthard road tunnel at no extra charge. A handful of privately operated Alpine tunnels charge separately: the Great St Bernard tunnel toward Italy currently charges CHF 32 for a one way car crossing, and the Munt la Schera tunnel toward Livigno charges its own fee at the barrier. Neither of these is covered by the vignette, so budget for them separately if your route includes them.
Is It Worth Renting a Car in Switzerland?
It depends on your itinerary more than almost anywhere else in Europe. Switzerland has one of the best public transport networks in the world, which makes car rental genuinely optional for a city based trip, but it becomes close to essential the moment your plans include remote Alpine villages, multiple mountain passes in one day, or car free resorts that trains cannot reach directly.
Car versus train: which actually makes more sense?
Swiss trains connect every major city and most large towns on a schedule so reliable that missing a connection by two minutes is treated as newsworthy. For a Zurich, Lucerne, Interlaken and Geneva loop, the train is faster, cheaper per person for a solo traveller, and removes any need to think about parking, vignettes or mountain driving at all.
A rental car pulls ahead once your trip includes the Furka Pass, the Grimsel Pass, the Susten Pass or a rural itinerary through the Swiss Alps that public transport reaches slowly or not at all. If you are travelling as a family or a group of three or more, the per person cost of a rental car with public transport often works out cheaper than four separate rail passes, especially on a multi day route.
How much does car rental actually cost in Switzerland?
Expect to pay from around CHF 55 to 70 a day for a compact car in low season, rising to CHF 90 to 140 a day for an SUV or automatic transmission vehicle in July, August or the ski season between December and March. Airport pickups at Zurich International Airport and Geneva International Airport typically carry a premium over city centre locations because of airport concession fees.
Vehicle Class | Typical Daily Rate (2026) | Notes |
|---|---|---|
Economy or compact | CHF 55 to 80 | Manual, 4 to 5 seats |
Mid size or SUV | CHF 80 to 120 | Better for mountain roads and luggage |
Automatic transmission | CHF 90 to 140 | Recommended for hairpin pass driving |
Premium or 4x4 | CHF 130 to 220 | Winter tyres often standard |
How much does a private driver or chauffeur cost in Switzerland?
A private driver or chauffeur in Switzerland typically costs from CHF 350 to 600 for a half day transfer between cities, and CHF 700 upward for a full day covering mountain routes, depending on the vehicle class and how far you are travelling. Airport transfers alone, such as Zurich Airport to Lucerne or Geneva Airport to Zermatt, usually run CHF 200 to 450 one way in a private car with a driver.
Hiring a chauffeur for a full Swiss trip makes the most financial sense for short stays where you want to see several sights without the stress of alpine driving, or for travellers who are not confident handling snow, narrow passes or hairpin bends. For longer, multi day itineraries covering several regions, the daily cost of a driver adds up quickly compared with self driving, which is why it helps to weigh up whether to rent a car or hire a driver for your specific route before you commit to either one.
Are taxi rides expensive in Swiss cities?
Yes, noticeably so. A short taxi ride within Zurich or Geneva regularly costs CHF 25 to 40 for a five kilometre trip, and airport to city centre taxi transfers run CHF 60 to 100 depending on traffic and time of day. Taxis make sense for a single late night trip, but they are not a practical substitute for a rental car across multiple days of sightseeing.
The Switzerland Mobility Ladder
A quick way to choose how to get around:
Step 1, if your whole trip stays within major cities connected by train, use public transport and skip the car entirely.
Step 2, if you need occasional short transfers, use taxis for single trips rather than renting.
Step 3, if your itinerary includes two or more mountain passes or remote villages, rent a car with an automatic transmission and winter tyres in season.
Step 4, if you are short on time, unfamiliar with mountain driving, or travelling with people who would rather sightsee than navigate, hire a private driver for the Alpine legs and keep the car rental for flatter regions.
Step 5, for a family or group of four or more on a multi day loop, compare the total cost of a mid size rental against combined rail passes before booking either one.
What Should You Know Before Renting a Car in Switzerland?
Beyond documents and cost, a handful of practical details decide whether your Swiss rental goes smoothly: the size of car you choose, the insurance you carry, whether you can cross into a neighbouring country, and whether your destination even allows cars at all.
What size car or transmission should you choose?
A compact or mid size car handles the vast majority of Swiss roads comfortably, including most mountain passes, and a smaller footprint is genuinely useful in old town centres with narrow streets and tight parking. An SUV earns its keep mainly for extra luggage space on a long multi region trip or for added ground clearance on unpaved sections near the Swiss National Park.
Choose an automatic transmission rental car if you are not entirely comfortable with a manual gearbox, since hairpin bends on passes like the Furka or Grimsel involve constant gear changes and a stalled manual car on a steep switchback is not where you want to learn. If you are still deciding between the two, it helps to compare automatic versus manual car rental in Europe before you book, and to think through more broadly what type of rental car you actually need for a mountain heavy Swiss itinerary.
Do you need special insurance to drive in Switzerland?
Standard rental car insurance in Switzerland, including collision damage waiver and third party liability, covers ordinary road driving, but always check whether mountain pass driving and gravel or unpaved sections are excluded, since some basic policies carve these out. Swiss rental deductibles can vary significantly by provider and vehicle, so check the excess, insurance terms and exclusions carefully before you decline or add extra cover at the counter.
Can you drive a rental car across the Swiss border into Germany, Austria, France or Italy?
Usually yes, but confirm rental car cross border authorization with your rental company before you leave, since not every contract permits it and some require advance notice or an extra fee. Switzerland shares open borders with all four neighbours under the Schengen agreement, so there are no passport checks in normal circumstances, but your rental agreement is a separate matter from immigration rules.
If your route continues north, the essentials for driving in Germany are worth a quick read, and if you are heading east instead, driving in Austria covers its own vignette and toll system, since neither country's charge carries over from Switzerland.
What about one way rentals and mileage limits?
One way rental car Switzerland options exist at every major station, letting you pick up in Zurich and drop off in Geneva or Lugano, though a one way fee typically applies on top of the standard rate, and it helps to understand what one way car rental involves and when you need it before booking a cross country drop off. Check the mileage allowance on your contract too, since some promotional rates cap daily distance and a full Alpine pass loop can easily rack up 300 to 400 kilometres in a single day.
What about car free Alpine resorts like Zermatt, Wengen and Mürren?
Zermatt bans private cars entirely. If you are driving there, you park at Täsch and finish the journey by a short shuttle train, since the Zermatt parking and Täsch transfer system is the only way in. Wengen and Mürren, above Lauterbrunnen, run the same way: you leave your rental car at the valley station and continue by cable car or cogwheel train, because Wengen and Mürren vehicle restrictions keep both villages car free year round.
Factor these transfers into your itinerary and your fuel or charging plan, since you will be paying for parking at the valley station on top of your rental, and an electric rental will need charging before or after the transfer rather than at the resort itself.
How Do You Handle Winter and Mountain Driving in Switzerland?
Switzerland's mountain roads are the main reason people rent a car here at all, and they are also where most driving mistakes happen. Preparation matters more on a Swiss pass than almost anywhere else in Europe.
Are winter tyres and required?
Winter tyres are not a strict legal requirement everywhere in Switzerland, but the Swiss Road Traffic Act holds every driver responsible for keeping their vehicle roadworthy for the conditions, and driving on summer tyres in snow can itself become the basis for a fine if it causes an incident. Most Swiss rental companies fit winter tyres automatically between November and April, so confirm this when you book rather than assuming.
Snow chains become mandatory on specific mountain roads when a chains only sign is posted, mainly on the higher passes during heavy snowfall, and driving past that sign without chains fitted is a punishable offence regardless of your tyres.
How do you navigate hairpin bends and Alpine passes safely?
Give way to uphill traffic on narrow single lane sections, since the ascending vehicle always has priority
Use a low gear on long descents rather than riding the brakes, which can overheat on passes like the Susten or the Grimsel
Check seasonal opening dates before you go, since high passes such as the Furka and the Great St Bernard close completely from around late October to May or June
Sound your horn lightly before blind hairpins on narrow mountain roads, a local habit that gives oncoming drivers warning
The 3 Pass Rule
A simple readiness check before attempting more than one high Alpine pass in a single day.
First, confirm the pass is officially open for the current date on a Swiss road conditions site, since closures change fast after snowfall even outside the main winter season.
Second, confirm your rental has winter tyres or all season tyres if travelling between October and May.
Third, plan a fuel or charging stop before you start climbing, since services thin out fast above the valley floor and an empty tank on a 2000 metre pass is a genuine problem, not an inconvenience.
What about electric vehicle charging in the Swiss Alps?
Charging infrastructure exists along the main valley routes and at larger resort towns, but stations thin out noticeably above roughly 1500 metres, and mountain driving drains an electric vehicle's range faster than flat terrain because of the climb. If you are renting an electric car for a pass heavy itinerary, plan rental car fuel and charging stops in the valley before and after each pass rather than assuming you will find a charger at altitude.
What if the road closes or you break down on a mountain road?
Swiss road closure information is published in real time by the relevant cantonal authorities and by the TCS, Switzerland's national roadside assistance organisation, and checking it before a pass crossing takes less time than getting turned back partway up. If your rental car breaks down, the rental car breakdown procedure is almost always a phone number printed on your rental agreement or windscreen, and calling it gets you a tow or a replacement vehicle faster than trying to find a local garage yourself, especially in a remote valley.
What Are Your Best Options for Getting Around Switzerland?
Most travellers end up combining methods rather than picking just one, and that is usually the smartest approach given how different Swiss regions behave.
Is Swiss public transport better than renting a car?
For a city focused trip, yes, since Swiss trains and buses run on a schedule tight enough that visitors from most countries find it genuinely remarkable. For a mountain heavy or rural itinerary, a rental car usually wins on flexibility, because it lets you stop at a viewpoint, adjust your route around weather, or reach a village with a train station an hour's walk away.
What are the parking rules in Swiss cities?
Swiss cities use a coloured parking zone system: white zones are metered and generally short stay, blue zones require a parking disc showing your arrival time and allow limited free parking, and yellow zones are reserved for residents or specific permit holders. Get a parking disc from your rental company or a petrol station if you plan to park in a blue zone, since not displaying one when required results in a fine even if a space was technically free.
Can you use your phone's GPS while driving in Switzerland?
Yes, as long as it is mounted and used hands free rather than held. Mount your phone before you start driving, since fumbling with a phone mount while moving falls under the same handheld device ban as making a call.
What should you pack for driving in Switzerland?
A red warning triangle, required in every car by law
A parking disc for blue zones in towns and cities
Cash in Swiss francs for smaller mountain villages and toll booths that do not always take foreign cards
A phone mount for hands free navigation
Printed or downloaded offline maps for mountain regions where signal drops out
What travel insurance and roadside assistance should renters consider?
Beyond your rental company's own roadside assistance options, a standalone travel insurance policy that covers vehicle related emergencies is worth having for a mountain heavy trip, since repatriation or accommodation costs after a breakdown or accident in a remote valley can add up fast.
Driving in Switzerland Comparison: Getting Around at a Glance
Here is how the main options stack up for a typical one week trip covering two or three regions.
Option | Best For | Typical Cost | Rating |
|---|---|---|---|
Rental car | Mountain passes, remote villages, groups | CHF 55 to 140 a day plus CHF 40 vignette | 4 out of 5, most flexible |
Swiss train and bus | City hopping, solo travellers, no driving stress | From CHF 30 a day with a travel pass | 5 out of 5 for cities |
Taxi | Single short trips, late nights | CHF 25 to 100 per ride | 3 out of 5, not for multi day use |
Private driver or chauffeur | Short stays, alpine days, non drivers | CHF 350 to 700 plus per day | 5 out of 5 for comfort, lower for budget |
Self drive plus train combo | Mixed city and mountain itineraries | Varies by split | 5 out of 5, best of both |
Winner for most first time visitors: a self drive plus train combination, renting a car only for the days your itinerary includes mountain passes or car free resorts, and relying on Swiss trains for city to city travel in between.
Frequently Asked Questions About Driving in Switzerland
Is driving in Switzerland difficult for foreigners?
Driving in Switzerland is not difficult on main roads, since signage is clear and the network is well maintained. It becomes more demanding on Alpine passes with hairpin bends, so first time mountain drivers should plan extra time and consider an automatic transmission.
Do I need a vignette to rent a car in Switzerland?
Most Swiss rental cars already include a valid vignette, either as a sticker or a digital e vignette linked to the plate. Confirm this at pickup rather than assuming, since driving without one costs CHF 240 in total once the fine is added.
What documents do I need to drive in Switzerland as a foreigner?
You need a valid driving licence in French, German, Italian or English, photo ID, and your rental agreement if applicable. An international driving permit is required only if your licence is not in one of those four languages, though many rental companies request one regardless.
Is it cheaper to rent a car or use taxis in Switzerland?
Renting a car is cheaper than taxis for any trip covering more than a day or two of sightseeing, since a single taxi ride can cost CHF 25 to 100. Taxis only make financial sense for one off short trips.
Can Americans drive in Switzerland with a US licence?
Yes, a valid US driving licence is legally accepted since it is printed in English, though most rental companies still recommend or require an international driving permit alongside it for identification purposes.
How much does a private driver cost in Switzerland?
A private driver or chauffeur typically costs CHF 350 to 600 for a half day and CHF 700 or more for a full day covering mountain routes, with single airport transfers running CHF 200 to 450 one way.
Do I need special insurance to drive in Switzerland?
Standard rental insurance covers normal road driving, but check whether your policy excludes mountain pass or unpaved road driving, and confirm the excess amount before you sign, since Swiss deductibles can run higher than elsewhere in Europe.
Can I drive a rental car across the Swiss border into Germany or Italy?
Usually yes, but confirm cross border authorization with your rental company first, since some contracts restrict it or charge an extra fee, and remember neighbouring countries sell their own separate vignette or toll.
Is Switzerland's public transport better than renting a car?
For city to city travel, Swiss public transport is faster and less stressful than driving. For Alpine passes and remote villages, a rental car is usually the better option since trains cannot reach every mountain route directly.
What happens if I drive on Swiss highways without a vignette?
You face a CHF 200 fine on top of still having to buy the CHF 40 vignette, for a total of CHF 240. Enforcement includes checks at border crossings and random roadside stops.
Are winter tyres required for winter driving in Switzerland?
Winter tyres are not strictly mandatory everywhere, but drivers are legally responsible for keeping a vehicle roadworthy for the conditions, and most rental companies fit winter tyres automatically from November through April.
What size car should I rent for driving in Switzerland?
A compact or mid size car with an automatic transmission handles most Swiss roads and mountain passes comfortably. Choose an SUV mainly for extra luggage on longer multi region trips.
Can I use an international driving permit alongside my regular licence in Switzerland?
Yes. Rental companies expect you to present both your home country licence and the international driving permit together, since the permit is only a translation and is not valid on its own.
The Bottom Line on Driving in Switzerland
Driving in Switzerland comes down to three things: buy the CHF 40 vignette before you touch a motorway, carry the right documents including an international driving permit if your licence needs one, and match your vehicle and route to the terrain, since a compact automatic with winter tyres handles nearly every situation you will meet between November and April.
Beyond that, the country makes it easy. Roads are well signed, fuel stations are frequent outside the high passes, and the combination of a rental car for the mountains with trains for the cities covers almost every itinerary well.
Next steps
1. Decide your route first, then work out whether a car, a driver, or the train fits it best using the Switzerland Mobility Ladder above.
2. Order an international driving permit a few weeks before you travel if your home licence is not in French, German, Italian or English.
3. Confirm your vignette, winter tyres and cross border permissions directly with your rental company before pickup.
When you are ready to book, you can rent a car in Switzerland with FinalRentals and compare vehicle classes, including automatic and winter ready options, before you travel.
For the overall booking process across the continent, FinalRentals also covers driving in Europe in more general terms, which is a useful companion read if Switzerland is one stop on a longer trip. When you are ready to plan the rest of your journey, you can explore car rental options with FinalRentals across other destinations.
About the Author
Jean Genevieve is a travel writer at FinalRentals who creates practical travel and car rental content for international travelers. Her work focuses on helping readers understand driving requirements, rental considerations and destination specific travel decisions before they book.
For this guide, the Switzerland specific information was researched and fact checked against official Swiss government sources, including information on motorway vignettes, driving rules, speed limits and vehicle requirements. The article was reviewed for accuracy and relevance as of September 2026.
Sources and Methodology
Federal Office for Customs and Border Security, motorway vignette FAQ, bazg.admin.ch
ch.ch, official Swiss government portal, motorway vignette page
Comparis.ch, Swiss traffic fine schedules
Swiss Road Traffic Act (SVG) and Ordinance on Road Traffic (VZV), Federal Council of Switzerland
Pricing figures for car rental, taxis and private drivers are directional 2026 market estimates based on publicly listed rates from Swiss operators and are not guaranteed, since prices vary by season, location and provider. Always confirm current pricing directly with your chosen provider before booking.